Contact Us

Harmony pathway is not in-network with any insurance companies, but we do accept PPO insurance as an out of network provider. What that means is you pay your therapist directly and upon request, receive a receipt for services (called a superbill) for you to submit to your insurance at the end of every month. Once your claim is accepted, your insurance will either mail you a check for the amount they are able to reimburse you for or they will apply that amount to your deductible depending on the details of the insurance plan that you have.

Some helpful questions to keep in mind when talking to your insurance provider:

• What is the rate that my insurance provider will pay for an out-of-network provider for individual sessions (code 90837)/ couples’ session (code 90847)? In the event that you are receiving teletherapy services, provide the original code with the addition of ‘95’ in your enquiry.
• What is my deductible that needs to be met before you are able to reimburse me for out-of-network therapy sessions?
• How many sessions do you cover after I have met my deductible?

• Prior to 24 hours of your session:
  No charge on your card
• Within 24 hours of your session:
  $50 charge will be made to your card on file No show: Full session fee will be charged

• Prior to 24 hours of your session:
  On the website, select: Schedule -> Reschedule -> New Date & Time options will be presented
  You will receive a confirmation email listing the new date and time of your appointment
• Within 24 hours of your session:
  On the website, select: Schedule -> Reschedule -> New Date & Time options will be presented
  Email contactus@harmonypathway.com to let your therapist know that you have cancelled and rescheduled